Success Stories

Giang Nam Nguyen – Vietnam – Technical Service Representative

Country: Vietnam

Date Hired: December 9, 2019

Job Title: Technical Service Representative

Employer: Freeman Audio Visual Canada

How did the Immigrant Centre help you to find a job in Canada?
My facilitator, Ms. Margaret Ko, was so helpful in editting my resume to suit with Canadian style, and highlight my experienced skills. Besides that, Ms. Ko also gave me great self-confidence to approach to recruiting agents and present myself to the hiring companies through some field trips at Kildonan Place and St. Vital Mall. Those preparation helped me a lot to revive the strong belief of ability to get a job soon in my mind.

What types of job search techniques did you use to find your job?
For the best chance to be picked by the Human resource agents, I have gone through several job descriptions relating to my specialtises posted on many recruiting sites like Randstad, Joblico, Man power, and Indeed… Then I filtered out the key popular requirements, and matched them with my skill sets. This technique increases my chance to pass the resume auto-filter system of the hiring parties.

What differences have you noticed between working in Canada and working in your home country?
There are similarities and differences between working in Canada and back in Vietnam where I came from. Firstly, the difference comes from the standardized code of conduct and highly required quality of work. Freeman Audio Visual Canada, where I am working, loves the perfection from there employees’ appearence and uniformity, to fast pace performance and customer oriented mindset. Secondly, because I am a new immigrant, the common differences in living culture and working culture also play a role in the adaptability of new employee as myself. For instance, when working together, I can easily understand technical conversation among my colleagues, but when they’re telling jokes or some other stories about their normal daily concerns, I feel that I am lost cause I have not had the same background and acchieved the same information source as them. However, the simalarity of the two working places is that we share the same technical background, we speak the same technical language, and most important thing is that my manager and my co-workers are very kind and eager to clearly instruct and help a lot toward my adaptability.

What advice would you give to immigrants and newcomers looking for work?
Coming to a new country as an immigrant is a hard but hopeful journey. I have one thing unchanged in my mind, it is the belief. Always believe in your abilities, and also your endless ability to learn and adapt. Be self confident, and confidently show your eagerness to take the duty and finish it more than expected. And there is always a job relevant to your specialtise out there waiting for you, keep on looking for it.